Simple. Select the services you need> Select date/time for pickup> Leave clothes with doorman or be home during the selected timeframe. We will return your items with our special 'On the Go' Laundry and Dry Cleaning bags to use for future orders. *Utilize our EXPRESS REORDER option after placing your first order for expedited checkout!
Input your credit card information. When your order is being returned, the card on file will be charged.
$20 minimum. If your items are under $20 (Laundry/Dry Cleaning combined), a surcharge will be added to the order to reach this amount. *Laundry has a 10 pound minimum per bag
Same or next day return for early time frames (business days). We suggest selecting the earliest time frame to ensure the fastest turnaround time.
Tipping is optional but always appreciated. Tips can be charged to your credit card or paid in cash.
We mostly service the east side of Manhattan:
10003
10009
10010
10016
10017
10022
10065
10075
10128
10021
10028
We are expanding rapidly, so create an account, and we will keep you in mind for future business! If you are outside of these zip codes, there may be a $50-$100 minimum for pickup (Laundry/Dry Cleaning Combined).
We charge a $10 fee for missed pickups. You can cancel up to 30 minutes prior to your pickup time. Try giving us a call, we can work with you.
Please utilize the additional preferences box while placing order. We will do our best to accommodate and will call you if we have any issue/questions about your request.
Our standard is a mildly scented detergent. We also offer Tide Free and Clear (unscented), Tide detergent (Scented), Downy Softener (Scented). These can be selected under preferences for a small additional fee.
Please refer to our pricing page. *Prices may be subject to change. This page shows standard item pricing. We will provide an email and paper receipt upon return of your items.
Tell a friend about us! Email their name to us after they place their first order. We will give you a $5 discount for every new customer. Your friend will receive $10 off their first order as well! Email: Support@OnTheGoCleaners.com or go to our contact us page and submit an inquiry with the information requested.
Customers may provide us with their own detergent ONLY if it is in a single-use disposable container or pods. If you choose to provide your own single-use detergent, please provide a separate bag with this. Can be handed to driver or attached to outside of the laundry bag. Please write these instructions in under the additional preferences box when ordering. Please do NOT send bottles of your own detergent. We cannot be responsible for using or returning them after use.
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